Privacy Policy

Information we collect

• Outage reports — ZIP code, service type, optional notes, and timestamp. Reports are anonymous and displayed publicly on maps and status pages.
• Community messages — name and message you submit via our community form. Email is stored securely and not published.
• Contact form — name, email, subject, and message when you contact us.
• Usage data — cookies and analytics to improve site performance (see our Cookie Policy).

How we use information

We use collected data to display live outage status, improve our tracker, respond to contact requests, prevent spam, and operate the service. We do not sell personal information.

Data storage

Data is stored on secure cloud infrastructure. Reports and messages may be retained to provide historical outage maps and community features.

Your rights

You may request correction or deletion of contact or community data by emailing us via our contact page.

Third parties

We use Google reCAPTCHA for spam protection and may use analytics providers. These services have their own privacy policies.