New York, NY
TODAY[10001] · 5h ago
All services down - Unable to download
Outage report
Updated
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Check live Verizon outage reports in New York, including internet outage, WiFi outage, fiber outage, wireless outage, and phone outage status. View the outage map, ZIP code reports, and recent user updates in your area.
All services down - Unable to download
02:37
5h ago
All services down - texting not working
02:19
5h ago
Phone
00:09
7h ago
Internet
00:09
7h ago
Internet
00:08
7h ago
Phone
18:26
13h ago
Phone - no dial tone. when called, the phone goes directly to "mailbox" to leave a message... 845-677-9025
17:18
14h ago
Internet
12:25
19h ago
Cable TV
22:18
1d ago
All services down
19:53
1d ago
No ZIP or city needed — you're already on the New York page.
If internet or mobile service fails somewhere in New York, check whether reports are rising statewide or only in your city. Statewide spikes and single-neighborhood issues need different next steps.
Right now in New York, community tracking shows 0 reports in the last hour, 5 today, and 11 in the recent 48-hour window. Use the map and neighborhood list on this page to see whether the issue is near you.
Live data for New York: 0 reports in the last hour and 5 today. Activity is limited, so the issue may be neighborhood-specific or equipment-related. Compare nearby ZIP reports on this page before resetting gear repeatedly.
Compare report volume in New York against a quiet baseline. Rising clusters usually mean neighbors are offline too, not just your modem. Cross-check with ZIP lookup and nearby city pages linked below.
In New York, recurring drivers include nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. Regional backbone failures often show up as a simultaneous spike across multiple metros — that is what the statewide console catches first.
Use this visual guide before you reset equipment repeatedly. Start with local reports, confirm on the map, then troubleshoot only if the problem looks limited to your home.

STEP 01
Search your ZIP or city
See whether neighbors are reporting the same Verizon problem right now.
STEP 02
Check the live map
Compare clusters near you versus a single-home equipment issue.
STEP 03
Test your equipment
If reports are low, restart the gateway once and test more than one device.
STEP 04
Report what you see
A quick community report helps confirm a local outage in minutes.
Public YouTube troubleshooting guide for Verizon Fios when devices show Wi-Fi connected but pages will not load. Open on YouTube.
Uptime here is shaped mainly by nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. The winter storms and summer thunderstorm season window is when regional events tend to cluster. The local plant leans on dense urban and suburban plant across Upstate and metro New York, so weather or grid events can show up across New York City, Brooklyn, Albany. When you see a statewide spike, it is often a backbone fiber event or a utility-driven power event moving across regions such as New York, Brooklyn, Albany, Buffalo.
Most outages in New York clear within a few hours once technicians isolate the node, fiber cut, or wireless sector. Watch the report feed on this page — when new reports slow and older markers age out, service is usually recovering. For multi-hour interruptions, document start time and ask for a bill credit after restoration.
If service is down for hours in New York, screenshot this page with the timestamp and call 1-800-922-0204 to request a prorated bill credit. Mention the start and end time.
Call 1-800-922-0204The outage information on this page is based on user reports and local service indicators.
Check the live map, report your outage, or look up your ZIP for local status.
verizonoutage.org is an independent community tracker — not affiliated with Verizon™